For school administrators
The AI layer between
your inbox and the parent's WhatsApp.
No new platform for teachers. No app for parents. No procurement blocker — we sign the formal data-processing contract that European law requires (a GDPR Article 28 DPA) before day one.
The problem you'll recognise
Your teachers write thoughtful emails.
Most parents barely read them.
And the ones who do can't always read the language they're written in. Your admin team fields the rest — "did you send a form?", "when is sports day?", "did the trip get cancelled?"
The technology moat
European AI. Real-time.
No training on your data.
Cnoté is the first parent-communications layer built on generative AI — and we're engineered so a school's data-protection officer (DPO) can approve us without a six-week review.
European AI only.
Every AI call runs on large language models — the AI family behind ChatGPT and similar tools — hosted exclusively in European data centres. No data leaves the EU. None of the cross-border data-transfer issues that have blocked US-based tools from EU schools since the 2020 Schrems II ruling.
Real-time, per email.
Each inbound school email is read and classified for urgency, action-required status, mentioned children, and per-parent relevance — in under a second. No nightly batches. Parents see what matters when it matters.
No training on your data.
No school email content, no parent data, no student data ever flows into AI-training pipelines. This is contractually guaranteed with our AI vendors and written into the data-processing agreement we sign with every school. Audited annually.
Cnoté uses a three-tier AI architecture — a light model for reading emails, a standard model for parent replies, a stronger model reserved for complex cases — which keeps inference cost predictable per student. Full vendor list, security posture, and processing-flow diagram are part of the security pack — on request.
What the school gets
Built for procurement, not pitch decks.
Everything a Swiss or EU school's data-protection officer needs to approve us — written down, contractual, available before the demo ends.
European data-processing contract
The formal agreement that European law requires (GDPR Article 28) — signed before your pilot starts. We bring it to your DPO with a security pack and answer their questions in writing.
Switzerland's federal law
Aligned with the Swiss data-protection law (nDSG, Article 9). Ready for cantonal review. Drafted with Swiss legal counsel in mind.
EU-only hosting
French data centre. No data leaves Europe. None of the cross-border transfer issues that have blocked US-based tools from EU schools.
The school is in charge
Cnoté processes data only on the school's instruction. You retain ownership, audit rights, and the right to delete any data at any time.
Parent self-service
Deletion, opt-out, language and digest preferences — handled by parents themselves in their portal. Zero support tickets for your office.
Audit trail
Every action Cnoté takes is logged. We provide a quarterly processing report on request.
Cnoté vs the alternatives
Why parents engage where they didn't before.
| Capability | Cnoté | Plain email | Parent app | School portal |
|---|---|---|---|---|
| No download for parents | Yes | Yes | — install required | — login required |
| Per-child message filtering | Yes · AI-classified | — blast all | Yes | Yes |
| Per-parent language | 8 languages | — school's voice only | — UI only | — UI only |
| Instant urgent alerts | Yes · WhatsApp push | — inbox lottery | — if app open | — if logged in |
| Parents can ask questions | Yes · in WhatsApp | — reply chain | — form | — ticket |
| No teacher learning curve | — Gmail, as before | — Gmail | — new tool | — new tool |
| EU data-processing contract | Yes · day one | — n/a | — varies | — varies |
| EU / Swiss data residency | Yes · France | — Google US/EU | — varies | — varies |
From first call to live
Onboarding takes an afternoon.
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01Day 0 · the callA 20-minute conversation
We meet with the head of admin or your data-protection officer (DPO). Live product walkthrough. The data-processing contract in your inbox before you log off.
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02Day 1 — 3Contract review & technical fit
Your DPO reviews the agreement. We provide the security pack — hosting region details, AI vendor list, and data-flow diagram — on request.
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03Day 4 · setupInbox connected, parents imported
One afternoon. Connect the school's Gmail via Google's standard secure log-in (no passwords shared), upload a list of parent contacts, assign children. The founder runs it with you.
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04Day 5 — 14Soft launch with one cohort
Start with one year group or class — typically the most communication-heavy. Watch the digests flow; refine settings together.
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05Day 15 onwardsFull school, parents already love it
Expand to remaining year groups. Front-office support volume drops sharply. Parents stop missing things. The free pilot continues for 30 days — then a per-student annual subscription begins.
Honest about fit
Where Cnoté works.
And where it doesn't.
This is your school.
- International school in Switzerland, France, or the DACH region.
- Parents speak a mix of EN, FR, and DE at home.
- 50 — 600 students. Bigger schools possible — talk to us.
- You already use Gmail or Google Workspace for staff email.
This describes you.
- WhatsApp is forbidden by school policy.
- You're looking to replace your student-records (SIS) or learning-platform (LMS) system — Cnoté is parent communications only.
- You require self-hosted infrastructure — we run on European cloud only.
- You need messages in a language we don't yet support (the eight we have today cover most international cohorts; new languages ship on request).
School questions
For your DPO & head of admin.
Who is in charge of the data — the school or Cnoté?
The school. In legal terms, the school is the data controller and Cnoté is the data processor, working only on your instructions. You retain ownership, audit rights, and the right to instruct us to delete any data at any time. The full division of responsibilities is set out in the data-processing agreement we sign with you (a GDPR Article 28 contract).
Where is data stored — and which AI does Cnoté use?
All personal data is stored in a French data centre (OVH Cloud, a European cloud provider). The AI doing the work is a large language model — the same family of AI as ChatGPT and similar tools — hosted exclusively in European data centres via a platform called OpenRouter (which lets us route to specific EU-resident models). No personal data is transferred to the United States or to any country outside Europe or Switzerland. The full vendor list and processing diagram are available in the security pack.
Is our school's data used to train AI?
No. We hold written contractual non-training guarantees with every AI vendor we use. No school email content, parent data, or student data ever enters AI-training pipelines. This is audited annually and reflected in the data-processing agreement.
Do we have to change our email system?
No. Cnoté connects to your existing Gmail or Google Workspace inbox via Google's standard secure log-in flow (no passwords shared, revocable from your admin console at any time). Teachers carry on exactly as before — no new account, no new platform, no new login.
How are parents onboarded?
You give us a spreadsheet with parent name, child name, language, and WhatsApp number. Cnoté sends each parent a WhatsApp invitation from your school's identity. They reply "SET PIN ____" with four digits of their choice — and they're live. Typical activation rate in our pilot: 92% within 48 hours.
What happens at end of contract?
You give 30 days' notice. We export your data (parent list, all sent digests, audit log) in a portable format, then delete everything from our systems within 30 days of the termination date. No exit fees.