For school administrators
Your teachers' words, finally landing.
C’noté reads the parent emails your school already sends and gives each family one calm WhatsApp note about their own child — in their language, and never a word you didn't write. Your inbox stays your source of truth. We fix the last mile: the parents who never opened it.
Why schools choose C’noté
Not another app. The note that actually arrives.
It arrives, it doesn't wait.
Parents won't install another app or log into another portal — so they don't. C’noté delivers to WhatsApp, where they already are. Nothing for them to adopt.
It's true, or it says nothing.
C’noté only ever repeats what the school actually wrote, links each point to its source, and refuses to guess. When it doesn't know, it says so and points the parent to your office. An assistant that invents things about a child is worse than none — so ours can't.
Each family, each child, each language.
Every parent gets their own note, about their own child, in their declared language — English, French, German, Spanish, Italian. No teacher translates twice. A warm note stays warm; a brisk reminder stays brisk.
Approved without a six-week review.
EU hosting, EU inference, no training on your data, a signed data-processing agreement before your pilot starts, and a full audit log. Everything your DPO needs, in writing, before the demo ends.
How it works for the school
Three steps. Zero workflow change.
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01Forward your parent emails.
Your school forwards parent communication to a private yourschool@cestnote.ch address. No account to set up, no sign-in, no access to your inbox — you simply send mail our way. We never send on your behalf without explicit, per-action consent.
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02Upload your roster.
Students, parents, teachers — one CSV or via the admin console. Per-child relationships, year groups, and each parent's language preference.
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03We deliver.
A calm daily note for each parent at the time you (or they) choose, instant alerts for anything action-required, and full visibility in your admin console.
Built in Switzerland. EU-hosted infrastructure. GDPR (EU 2016/679) + nDSG (FADP 2023) aligned. DPA available pre-signature.
The problem you'll recognise
Your teachers write thoughtful emails.
Most parents barely read them.
And the ones who do can't always read the language they're written in. Your office fields the rest — "did you send a form?", "when's sports day?", "was the trip cancelled?" That isn't your parents not caring. It's a firehose nobody has time to read. C’noté closes that gap.
Why it's safe to trust with your name
Built so a busy parent never gets the wrong information —
and your DPO can say yes fast.
C’noté handles your school's name in front of every family. So the restraint is engineered in: it speaks only from what you wrote, it works in real time, and it stays in Europe.
It speaks only from what the school said.
Every parent-facing message is grounded in your actual emails and carries a source link. No guessing, no invented details. The restraint is the product.
Real-time, per email.
Each email is read the moment it arrives — what's urgent, what needs action, which child it concerns, which parents it's for. No nightly batches; parents hear what matters when it matters.
In Europe, end to end.
Hosting in France, AI inference in Paris, nothing trained on your data. A stronger data-residency posture than the US-based tools many EU schools can no longer clear. This reassures after the value lands — it isn't the headline.
The full vendor list, security posture, and data-flow diagram are part of the trust pack — read it here.
What the school gets
Built for procurement, not just for the pitch.
Everything your data-protection officer needs — written down, contractual, available before the demo ends.
European data-processing agreement
The contract EU law requires (GDPR Article 28), signed before your pilot starts. We bring it to your DPO with a security pack and answer their questions in writing.
Swiss nDSG-aligned
Drafted with Swiss data-protection law (nDSG) in mind; ready for cantonal review.
EU hosting, EU inference
France (hosting) and Paris (AI inference). Some operational metadata may transit non-EU vendors under Standard Contractual Clauses — disclosed plainly in the agreement, not buried.
The school is in charge
C’noté processes only on your instruction. You keep ownership, audit rights, and the right to delete any data at any time.
Parent self-service
Deletion, opt-out, language and timing — handled by parents themselves. Zero tickets for your office.
Full audit trail
Every message C’noté sends is logged. We provide a processing report on request.
Why parents engage
Why parents engage where they didn't before.
| A parent app or portal | A US broadcast tool | C’noté | |
|---|---|---|---|
| Where it reaches parents | An app/portal they must install and check | App + SMS + email blasts | WhatsApp — already open, nothing to install |
| What it does to the volume | Adds another place to look | Sends more messages | Reduces it to one note about your child |
| Language | One, or a raw auto-translation | Mass auto-translation | Five, translated for tone — EN/FR/DE/ES/IT |
| If the AI isn't sure | — | May generate freely | Says so, and never guesses |
| Where your data lives | Often US-hosted | US-hosted | Entirely in Europe |
It's not that the other tools are bad. It's that a portal waits, a broadcast shouts, and a parent at 11pm needs neither. C’noté is the calm note that simply arrives.
From first call to live
Onboarding takes an afternoon.
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01Day 0 · the callA 20-minute conversation
We meet with the head of admin or your data-protection officer (DPO). Live product walkthrough. The data-processing agreement in your inbox before you log off.
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02Day 1 — 3Contract review & technical fit
Your DPO reviews the agreement. We provide the security pack — hosting region details, vendor list, and data-flow diagram — on request.
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03Day 4 · setupForwarding set up, parents imported
One afternoon. Forward the school's parent comms to a private yourschool@cestnote.ch address (no account to set up, no sign-in), upload a list of parent contacts, assign children. The founder runs it with you.
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04Day 5 — 14Soft launch with one cohort
Start with one year group or class — typically the most communication-heavy. Watch the notes flow; refine settings together.
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05Day 15 onwardsFull school, parents already love it
Expand to remaining year groups. Front-office questions drop. Parents stop missing things. The free pilot continues for 30 days — then a per-student annual contract begins.
Honest about fit
Where C’noté works.
And where it doesn't.
This is your school.
- International school in Switzerland, France, or the DACH region.
- Parents speak a mix of languages at home.
- 50 — 600 students. Bigger schools possible — talk to us.
- You can forward parent comms from your existing school email.
This describes you.
- WhatsApp is forbidden by school policy.
- You're looking to replace your student-records or learning-platform system — C’noté is parent communications only.
- You require self-hosted infrastructure — we run on European cloud only.
- You need messages in a language we don't yet support (the five we have today cover most international cohorts; new languages ship on request).
School questions
For your DPO & head of admin.
Who is in charge of the data — the school or C’noté?
The school. In legal terms, the school is the data controller and C’noté is the data processor, working only on your instructions. You retain ownership, audit rights, and the right to instruct us to delete any data at any time. The full division of responsibilities is set out in the data-processing agreement we sign with you (a GDPR Article 28 contract).
Where is data stored, and where does the AI run?
All personal data is stored in a French data centre (a European cloud provider). Parent-facing AI inference runs in Paris (EU). Some operational metadata (telemetry, support tooling) may transit non-EU vendors under Standard Contractual Clauses; this caveat is disclosed plainly in the data-processing agreement. The full vendor list and data-flow diagram are available in the security pack.
Is our school's data used to train AI?
No. We hold written contractual non-training guarantees. No school email content, parent data, or student data is ever used to train an AI model. This is reflected in the data-processing agreement we sign with you.
Do we have to change our email system?
No. Your school simply forwards its parent comms to a private yourschool@cestnote.ch address — no account to set up, no sign-in, no access to your inbox, and you can stop forwarding at any time. Teachers carry on exactly as before — no new account, no new platform, no new login.
How are parents onboarded?
You give us a spreadsheet with parent name, child name, language, and WhatsApp number. C’noté sends each parent a WhatsApp invitation from your school's identity. They reply "SET PIN ____" with four digits of their choice — and they're live. Nothing to install on their side.
What happens at end of contract?
You give 30 days' notice. We export your data (parent list, all sent notes, audit log) in a portable format, then delete everything from our systems within 30 days of the termination date. No exit fees.